I stayed there the night before my wedding. The lady at the reception was really helpful and accomodating, letting me know when my flowers arrived, let me drop things off at the reception for my friends to pick up in the morning and allowed me to check out conveniently without going to the reception in my wedding dress. Very good service.

Easy check in and out with a very nice receptionist. The room was very nice and the bed so comfortable. Private bathroom had a big shower and was perfectly clean as well as the room. Location is superb. Will definitely go back and highly recommend!

Really lovely staff, very good location. Rooms are nice and I love the bathroom. Shower is really spacious. Bed is very comfortable. I will definitely go back. Recommended!

Friendly staff, clean, comfortable and COVID-19 secure. Location great. 10 mins walk from Marylebone station one way and 10 mins walk to Oxford Street the other way. You can also catch a bus to either as bus stop almost outside hotel.

Nothing

Although the hotel was limited in what it could do or offer everything was 10 out 10

Nothing here

Very nice and friendly staff

Location and room was clean and the staff were very helpful

Excellent location, 5min walk from selfridges & oxford street. Newly decorated, good bed. Smallish rooms, good for one person, two will be a squeeze. Bathroom from bed is divided by the glass wall. Probably not ideal for the privacy if sharing as friends.

Very clean and organised. Loved how there was a smart TV! Most hotels don’t have that. I felt relaxed and staff were nice too.

The friendliest and most helpful staff! Really appreciate how welcoming and helpful they were. They went above and beyond!

This hotel is located quite close to a national rail station and a few underground stations viz. Marylebone station, Baker Street station and Marble Arch station. There are a lot of restaurants and cafés to eat at nearby, in addition to the shops at Baker Street and Edgware Road. Check-in, is painless and the staff are friendly and professional. Lien, at the front desk was genuinely pleasant and was always happy to help with a smile!The rooms are absolutely clean and the some toiletries are provided (I had to ask Lien for some toiletries, and they were in my room by the time I stepped out and got back; carefully placed in a clean and new zip-lock bag). The WiFi, though I was staying in a basement room, was good (there is very little or no phone reception, in the basement!).A basic menu is available for you to order from and then eat in your room, due to health restrictions.

This hotel is located quite close to a national rail station and a few underground stations viz. Marylebone station, Baker Street station and Marble Arch station. There are a lot of restaurants and cafés to eat at nearby, in addition to the shops at Baker Street and Edgware Road. Check-in, is painless and the staff are friendly and professional. Lien, at the front desk was genuinely pleasant and was always happy to help with a smile! The rooms are absolutely clean and the some toiletries are provided (I had to ask Lien for some toiletries, and they were in my room by the time I stepped out and got back; carefully placed in a clean and new zip-lock bag). The WiFi, though I was staying in a basement room, was good (there is very little or no phone reception, in the basement!). A basic menu is available for you to order from and then eat in your room, due to health restrictions.

Nothing!

I LOVE the staff here, and cleanliness and upscale feel of the hotel. The queen and king rooms are so spacious at the Z Hotel on Gloucester Place. Love the quiet neighbourhood and the central location.

Stayed here on two seperate trips during July & August for 4 nights & 2 nights respectively. Very satisfactory on both occasions. Room upgrade on arrival, early check in was facilitated, staff were friendly, helpful & welcoming. The rooms are very compact, but well designed with all the essentials provided. The decor is modern and generally well maintained. The bed, pillows, bedlinens & towels were all of excellent quality. Tea making facilities are provided in the room, along with bottled water. Covid safety measures were very evident throughout the hotel and I felt confident that hygiene was being kept at a high standard. The location is very convenient with an excellent range of restaurants nearby. Tube, Oxford St, Hyde Park are all within easy walking distance. I had a very pleasant stay and I will definitely be back.